Frequently asked questions

What is a Zip File?


ZIP is an archive file format that supports lossless data compression. A ZIP file may contain one or more files or directories that may have been compressed.




How do I Extract (Unzip) Zip Files?


Windows: To unzip ALL the contents of the Zipped Folder locate the file folder and right click on it. Select Extract All, and then follow the instructions You have the option to choose the Destination Folder you wish to extract the files. MAC: To unzip ALL the contents of the Zipped Folder locate the file folder and click on it. The files will be automatically unzipped.




What do your Zip Files Contain?


My Digital Stamp Sets include an assortment of any or all of the following files (varies by set): 1. Black and White images in JPG Files (opaque background) and/or PNG files (transparent background). 2. Hand Colored (by me) images in JPG Files (opaque background) and/or PNG files (transparent background). 3. Verses/verbiage/sentiments as JPG (opaque background) or PNG Files (transparent background) Unlike conventional rubber stamps, these images are suitable for resizing and cropping as desired to customize your artwork. Coordinate with my or other digital sets and papers. Because the PNG Files have a transparent background, you can stack or group images to your liking. Because I offer fine, transparent PNG files in addition to JPG files, you will easily be able to include digital images in other apps such as your word processor. The included sentiments can be mix and matched. They can be placed exactly where you’d like them to appear, and in the sizes that work for your designs. Need More Help? E-mail me! janmahew@janmahew.com I will answer any questions, comments, or suggestions as soon as possible.




How do I Receive My Digital Stamp Sets?


Instant Download- After your Digi Stamp Set(s) purchase clears, the Thank You page will appear. There is a Download Box on the invoice (see diagram). Click on the box and you may either Open or Save the Zip File(s). E-Mail LINKS- After your purchase clears, an e-mail is sent instantly to the e-mail address you provided at checkout. The e-mail contains the links to the Digi Stamp Set(s) you purchased. Open the e-mail, click on the link(s) and download the zip files. If you have any further questions, or just need some help please don't hesitate to e-mail me! janmahew@janmahew.com




How do I Use my Digital Stamp Sets?


All of the files in your Digital Stamp Set are replicateable and easy to resize. Best practice is to copy the files so you have a back-up of each of my drawings. Then simply copy and paste into your project! When you left click on the file (PC) handles will appear. You can then resize the drawing by clicking on a corner node and holding down on the mouse button to resize. A great tutorial on Digital Stamps is available by Demo Donna on YouTube. Unfortunately, Sparkle N Sprinkle is no longer in business, but the info provided here is very helpful!





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©Jan Mahew 2020